Pathetic Service. Worst Telecoms Company

Upgraded 2 contracts on the 31st August 2021. on the 01st September 2021 they changed my contract to the new deal but only loaded the data and not the minutes. have been on the phone with them for the last 2 days and only get bounced around between departments. Eventually they advised that they can only reverse the new contracts on the 01st of October 2021 and until such time i will not be receiving the minutes that i should be allocated. also can only upgrade or cancel again on the 01st October 2021. they have staff who works in retentions who have no clue what they are doing, name was Precious. should have just cancelled and moved to MTN. would not recomened Vodacom to anyone, have been with them for over 10 years as a RED VIP client.