1 reviews | Active since Oct 2016

10 Oct 2016, 17:38

Pathetic Service, worse systems

<p>I am highly annoyed at Vodacom. After going to 4 different shops to do a simple upgrade I still cannot get helped. All your call centres are useless including the supposed dedicated upgrade line. Thank God my contract is ending 13 years later and never again.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Oct 2016, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team