EJ
Ebrahim J
1 reviews | Active since Nov 2020
16 Feb 2023, 10:27
Pathetic service Vodacom online Innocentia Chevvy
I called vodacom online ***4, spoke to Innocentia Chevvy , please listen to this call and see what nonsense service your online call centre gives us , she never even log into my profile and already giving information which was false whilst she busy chatting with her colleagues, please ask your quality assurance team trace call made on *** at 09:33 on 16 February 2023
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Vodacom's replyOfficial
16 Feb 2023, 12:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Feb 2023, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team