LK
Louis K

1 reviews | Active since Nov 2014

08 Jan 2026, 10:51

PATHETIC SERVICE VODACOM

Pathetic service yet again from vodacom From the 31 december till now the 8 th january 2026 and they still cant solve the problem

Got all the call references between me and numerous call centre agents Over the last 9 days

0
Replies (3)
Vodacom
Vodacom's reply08 Jan 2026, 11:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LK
Louis K's update08 Jan 2026, 12:26
Reviewer Update
Ive been advised that the second line assist team will be incontact monday and still nothing 🤔
LK
Louis K's update09 Jan 2026, 19:24
Reviewer Update
Day eleven yet no responce from vodacom
After another call to them a call center consultant again told me uet another 24 hours
This is really pathetic how hard is it to activate a fibre line that it has to take 12 days ???