Pathetic Service Vodacom .. Call Center People ***********

I am very very disappointed in VODACOM Accounts. I had to cancel my account again before I could make final payment with costs and penalties. I requested on every transaction proof, without success, however I was assured that all is paid up and that I do not have to worry. On Sunday 9 June 2018 @ 10h46 I received yet another email from VODACOM, reading and I quote "Dear Vodacom Customer, Please find attached an urgent notification from Vodacom. Kind Regards, Subscriber Collections (Automated Computer generatedemail. Please do not reply to this email)" unquote. Attached a rather disturbing letter of demand signed by "nobody" - collections manager etc etc. at the bottom however Directors: MS Aziz Joosub (Group CEO and Managing Director), S Mdllose (Exeutive Director - Finance), ZBM Bassa, NF Bhettay, AD Delport, MBN Bube, U Lucht, JA Mabena, NC Mabunda, TE Net****enzhe, T Streichert Company Secretary: A Dhanasir - So, I appeal, as I hereby do, to the Board of Directors, of Vodacom assist.