Pathetic service Vodacom

It's more than a week we are without internet. A call to complain was logged already 10/04/2022. Vumatell came out on 15 April and said the problem is with Vodacom. I even sent a email to Head office, Bryanston. Most of us are working from home and are depending on internet. Some of us already spend more than a R1000.00 on data . This is pathetic!