JJ
Jenny J

1 reviews | Active since Jan 2017

26 Jan 2017, 08:31

PATHETIC SERVICE VODACOM

<p>vodacom i will get another automated response from you what is the bet. I just contacted your call centre again and they siad oh teh department that deals with the roaming doesnt have phones and that the call number i got 1- ********** 643735 they cant help me with cause different department and put down teh phone....now you are going to send a reply to say you are giong to contact me on my phone.....IT DOESNT WORK SO YOU CANT CALL ME ON MY PHONE CAUSE YOU HAVENT TAKEN OFF THE ROAMING YET</p>

0
Replies (2)
Vodacom
Vodacom's reply26 Jan 2017, 09:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JJ
Jenny J's update26 Jan 2017, 09:34
Reviewer Update

see an automated response this is the second one i logged and same reply and i have told you twice you cant call me so how are you going to correspond with me???????????