BN
Benjamin N

1 reviews | Active since Jul 2016

11 Jul 2016, 09:18

Pathetic service Vodacom

<p>HERE WE GO AGAIN what the @#$% does a cancellation quotation mean?? I got the quote paid it to CANCEL the contract and what do you go and do??? just issue a new number on that same contract and send me a new invoice to pay!!!. Went in store they called your *********** call center and was told by Goponaug that you see all the documentation received but did not cancel the contract. VODACOM has a back log!!! that is not my @#$% problem if you have a back log. I am forwarding all the relevant documentation to my attorney as well.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Jul 2016, 10:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team