Pathetic Service Vodacom !
<p>I have been waiting for a copy of one of my 7 contracts with Vodacom since January 2016. Guess what Vodacom? I am still waiting for any response. I have proof that all my emails were read but ignored. Must be the worst service ever! </p> <p>Service request reference number : S3-GKN3J-JD2SK </p>
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Vodacom's replyOfficial
30 May 2016, 06:12Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
Vodacom's reply30 May 2016, 06:12
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
's updateReviewer Update
31 May 2016, 12:30A Big thank you to Faizel (The Social Media Team) for sorting out the problem immediately! I received a copy of my contract and are now a happy customer!
's update31 May 2016, 12:30
Reviewer Update
A Big thank you to Faizel (The Social Media Team) for sorting out the problem immediately! I received a copy of my contract and are now a happy customer!