RW
Ray W

1 reviews | Active since Dec 2021

24 May 2022, 12:53

PATHETIC SERVICE VODACOM!!

I sent in my Vodacom tablet for repairs late in December 2020, upon collection the power button did not work , So I paid for the repairs to be done and left it their to be fixed on the 4/2/2021....I have had zero feedback, upon enquiring I get told they do not have stock of the power button but will get it sorted....it is now the 24/5/2022 and still my emails and calls never get returned...TERRIBLE SERVICE VODACOM!!! PATHETIC TO SAY THE LEAST!!! CANNOT WAIT TO CHANGE SERVICE PROVIDERS.!!!1

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Replies (1)
Vodacom
Vodacom's reply24 May 2022, 13:59
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team