RW
Ray W
1 reviews | Active since Dec 2021
24 May 2022, 12:53
PATHETIC SERVICE VODACOM!!
I sent in my Vodacom tablet for repairs late in December 2020, upon collection the power button did not work , So I paid for the repairs to be done and left it their to be fixed on the 4/2/2021....I have had zero feedback, upon enquiring I get told they do not have stock of the power button but will get it sorted....it is now the 24/5/2022 and still my emails and calls never get returned...TERRIBLE SERVICE VODACOM!!! PATHETIC TO SAY THE LEAST!!! CANNOT WAIT TO CHANGE SERVICE PROVIDERS.!!!1
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Replies (1)Vodacom's replyOfficial
24 May 2022, 13:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 May 2022, 13:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
