jC
jean C
1 reviews | Active since Nov 2013
02 Jun 2020, 21:22
Pathetic Service Vodacom
This is another review I am leaving about Vodacom, its been a week since my complaint and not ONE Vodacom staff member have contacted me. ABSOLUTELY SHOCKING SERVICE!!! Unfortunately I need to give a one star review, its a pitty you can't leave a half a star as this is what Vodacom deserves.
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
03 Jun 2020, 08:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2020, 08:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
jC
jean C's updateReviewer Update
03 Jun 2020, 12:37Lance called me, i dont want to deal with any of your complaints consultants, i want a manager. I will keep posting and bringing Vodacoms name to shame.
jC
jean C's update03 Jun 2020, 12:37
Reviewer Update
Lance called me, i dont want to deal with any of your complaints consultants, i want a manager. I will keep posting and bringing Vodacoms name to shame.
jC
jean C's updateReviewer Update
11 Jun 2020, 23:22So its been 8 days since my last text and last time i heard from vodacom. How pathetic is this?
jC
jean C's update11 Jun 2020, 23:22
Reviewer Update
So its been 8 days since my last text and last time i heard from vodacom. How pathetic is this?
jC
jean C's updateReviewer Update
19 Jun 2020, 13:34So i last commented on Vodacom on the 11th of June and its now almost the 20th of June and i had no calls, or emails from Vodacom. This is absolutely the worst service provider i have ever seen. My fibre has been installed and everything is working 100% thanks to the great work from Candice however, i am still not happy of how Vodacom has treated me.
jC
jean C's update19 Jun 2020, 13:34
Reviewer Update
So i last commented on Vodacom on the 11th of June and its now almost the 20th of June and i had no calls, or emails from Vodacom. This is absolutely the worst service provider i have ever seen. My fibre has been installed and everything is working 100% thanks to the great work from Candice however, i am still not happy of how Vodacom has treated me.
jC
jean C's updateReviewer Update
23 Jun 2020, 10:37Now im wondering if its Hello Peter or Vodacom thats not getting back to me. ????
jC
jean C's update23 Jun 2020, 10:37
Reviewer Update
Now im wondering if its Hello Peter or Vodacom thats not getting back to me. ????
jC
jean C's updateReviewer Update
04 Aug 2020, 10:45I hope this review is public as i have not heard from hello ****ing peter or ****ing vodacom since the 3rd of June. We are now in August and im still having issues with Vodacom. Not just my connection but with the invoice. Being honest with vodacom, no bill has gone off and this is a concern!!! Sort out your ***
jC
jean C's update04 Aug 2020, 10:45
Reviewer Update
I hope this review is public as i have not heard from hello ****ing peter or ****ing vodacom since the 3rd of June. We are now in August and im still having issues with Vodacom. Not just my connection but with the invoice. Being honest with vodacom, no bill has gone off and this is a concern!!! Sort out your ***