Pathetic Service Vodacom!!!

As a loyal Vodacom customer for many years I requested to cancel my Vodacom contract(s) since I emigrated from South Africa to Australia in October 2015. I notified Vodacom on numerous occasion both in writing and by phone calls to please send me the settlement amounts so that I can pay the outstanding figure & close the account because I was emigrating. They claimed to have system problems & they always promised to e-mail me the settlement details so that I can make payment. Four months later & still nothing. I called Vodacoms Retention department today 1 Feb 2016 & the consultant gave me the same story that he would e-mail me the settlement later with details & still nothing. I then called Vodacom from my mobile phone in Australia which is very expensive. I tried calling back twice and waited for more than 30 minutes & somebody picks up and cuts the call! <br> PLEASE JUST SEND ME THE SETTLEMENT DETAILS SO THAT I CAN MAKE PAYMENT!! What a relief to not deal wiht Vodacom anymore. They are up there for the worst service with the likes of Telkom & other *********** Services organisations in South Africa. <br> Please DO NOT call my Vodacom mobile because it IS OFF as I have left the country!!