1 reviews | Active since Dec 2021
Pathetic service vodacom
Vodacom keeps changing my monthly debit amounts.
Last year I was charged for a service that I never subscribed too, I complained over multiple emails and phone calls until eventually someone helped after a few months.
I was also given a number for my new contract linked to someone else, receiving debt collection threats, messages and phonecalls. Then I was instructed that they cannot help me to change my number. After alot of complaints I finally managed to change the number but I had to pay a fee as if it was my problem.
Vodacom also incorrect calculates the use of data. I have used multiple data assessing applications and vodacom always provides less data than stated, never adding up to the amount purchased.
This is **********.
Pathetic service, I will make sure to use a new service provider.
