1 reviews | Active since Nov 2022
Pathetic Service - Vodacom
SHAME ON YOU VODACOM!! Service received from Vodacom is absolute PUTRID!!
My first experience with Vodacom was getting LET Internet, this was 3x Business internet packages for 3 different locations, the application started on date 1st June 2022, however it took Vodacom a whole month to finally deliver the product which I received on the 30th of June 2022.
Now with my second attempt in getting VoIP Telephones from them for 3x different locations, I started again the request/application on date 26 August 2022, with requests and follows ups almost every day I finally received the telephone 2 MONTHS LATER!!! on the 20th off October 2022, after receiving the telephones, at all 3x locations, the telephones were received with ought a power cable/adaptor to connect and get the device switched on!! After further enquires to this we received the power cable.. NOW YET AGAIN !! these VoIP Telephones I purchased is not Operational because Vodacom and their *********** staff fail to activate and configure the lines... from date 20 October 2022 they failed to get a simple task done!!
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
