Pathetic service Vodacom
<p>Vodacom cannot explain why they charged me for data when their own log in showed I had 4.96G of "Any network any time". I saved a screen print. I raised this query on the 14th of April 2016. I posted a complaint on hellopeter. A month later they still cannot explain what happened. They keep on delaying. Imagine a massive company like Vodacom cannot give answers in 30 days. Their help centre operators are arrogant and talk to you like you are an idiot. Whilst they are talking to you, you hear people laughing in the background. This while you are fighting for your R1300. Look at how many complaints there are Vodacom. They are getting more and more. I can only imagine how many other customers are being charged for services they did not use. You were the best. At this time I cannot say that anymore.................</p>
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
