1 reviews | Active since Jul 2016
PATHETIC SERVICE- VODA SHOP WESTGATE
<p>I have had the worst possible experience with Vodashop Westgate.<br />I went into the branch on the 13th of May to upgrade my account to uChoose Flexi 200.<br />Since then, I have not received any data despite being billed for this.<br />I have called and visited the branch several times with no response despite promises to assist.<br />On 14 July, Vodashop Westgate logged a call to investigate Ref: 1- ********** 6642, since then I have received no response.<br />No one has called me back and in the meantime I have racked up a bill to purchase data.<br />This is the reason why clients of Vodacom are leaving the network, I will soon be switching to Cell C.<br />My account no: ********** 0-5<br />ID no: 64100****4085<br />Cellphone no: ********** </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
