Pathetic service. URGENT

Item: Vodacom
Rating: 1
Author: Warren B

I put my number to pre paid which went into effect on the 30th of November 2020.

I bought a phone from telkom. In which I requested my number to be ported from vodacom.

Vodacom say they have ported the number but when telkom try to accept it, vodacom cancel the port.

This is so pathetic of vodacom that they can't do their job and do what a customer has requested

Helpful (0)

Replies (1)

Vodacom's replyOfficial

19 Dec 2020, 14:11

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply19 Dec 2020, 14:11

Official