Pathetic Service- Upgrade reversal
<p>This is become ridiculous. I am struggling to return YOUR product for the past 3 weeks. Seems like the only time is get feedback is when I put you on Hello Peter. Call ref# 1- ********** 1542 and 1- ********** 2563. I spoke to Dominique on the 02 September and he told me he will provide me feedback and that he will run with my query( Really NOW) and haven’t heard from him since. I work as in a Service centre and if I had to handle our clients like this, I would be sitting without a job. It’s almost a Week now. Your service is pathetic. Please just send a courier to collect your Wifi and cancel my contract immediately.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
