1 reviews | Active since May 2016

28 Mar 2020, 18:13

Pathetic service still not helped

So after being told it will be cancelled and I will be contacted to confirm instead I get a confirmation that the recurring data has been activated. Take it off immediately. I do not want it or need it your sales agents are ***** oh I nobody called me I had to call into your call Centre

0
Replies (1)
Vodacom
Vodacom's reply29 Mar 2020, 21:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team