CB
Chris B
1 reviews | Active since May 2010
17 Feb 2020, 15:45
Pathetic service since Shameel Joosub too over as CEO
Pathetic service. You sms me that my service ticket (two) has been closed but nobody called me - your complaints department is just as useless as you services department. this bad service started when Shameel Joosub took over as CEO!!!!
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Replies (2)CB
Chris B's updateReviewer Update
17 Feb 2020, 17:48Ticket A2-JXI7-BK114L and ticket A2 -JXGD-ZU15O
CB
Chris B's update17 Feb 2020, 17:48
Reviewer Update
Ticket A2-JXI7-BK114L and ticket A2 -JXGD-ZU15O
Vodacom's replyOfficial
17 Feb 2020, 18:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Feb 2020, 18:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team