PATHETIC SERVICE SERVED WITH A SMILE

<p>My phone was ****** within a few months after the contract was purchased.</p> <p>I have been trying to do a sim swop ever since and loosing out on data that I pay for each month.</p> <p>It has been more than a year now.</p> <p>Vodacom customar care keeps on sebding me to the vodashop and visa versa.</p> <p> </p> <p>I have called in to log an complaint but was told that I cannot, because I am receiving what I am paying for.</p> <p>Vodacom knows that this is a lie because what am I receiving? </p> <p>They are loading the data agains a number which is blocked and attempts to activate a new simcard has failed.</p> <p> </p> <p>Even though Vodacam is aware of the situation I am still being billed, still loosing out on date and for more than a year now... still unhappy.</p> <p> </p> <p>How likely am I to recommend Vodacom to friesds & family on a scale from 1 to 10?</p> <p>My answer: 0 (zero, nul, zilch, naught... absolutely not!!!)</p>