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Dirkie E
1 reviews | Active since Jan 2021
06 Jan 2021, 18:10
Pathetic Service Received - Vodacomfibre 4u. - Secunda
I relocated from Secunda to Trichardt on 2012/2020. 30 days earlier on 19/11/2020, I completed and email the relocation application document to ***. The reference number received SR***.
This is day nr 48 and no feedback received. I email - no feedback. I whats app - no feedback I left message on facebook - No feedback I phoned customer care 25 times - No feedback. I told customer care that I will not pay for a service I dont receive - I got threatened.
This is the most pathetic service provider ever.
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Vodacom's replyOfficial
07 Jan 2021, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team