Pathetic service received from Vodacom

<p>I am very disappointed in the service I received from Vodacom customer care. Both the call center, Southgate gate store and eastgate repairs. My phone was blacklisted on the 6th April, by who I don't know , I called the call center no one could pick up that the phone was blacklisted. I went to Southgate gate store on Friday, spent 4 hours there still no help. I was then sent to eastgate . I got there they asked me to call the call center again. I can't believe the incompetence of Vodacom employees. How they got to blacklist my phone ? Didn't they pick it doesn't belong to the caller. They just block and they tell me it's going to take 7-days. Yet every month Vodacom deducts the money without failure. I'm going to terminate my contract</p>