HP
Hein P

1 reviews | Active since May 2018

02 Dec 2019, 21:58

Pathetic service providers

Poorest network we are stuck with. The 135 and 111 numbers are not answered for assistance on possible account *****.

Pathetic

0
Replies (2)
Vodacom
Vodacom's reply03 Dec 2019, 07:12
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply12 Dec 2019, 10:52
Official
Dear Customer, 
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 
 
As per our discussion, your query has now been resolved. 
 
Regards 
 
Consumer Website Team