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chaantemarshall C

1 reviews | Active since May 2017

01 Jun 2020, 10:33

Pathetic Service Provider- Quick to give in, slow to help out!

Pathetic- Quick to call back when you need to purchase something but now that I need assistance with the product I have been given that needs to be cancelled, suddenly there is nobody available to assist me!!!! Worst Service Provider ever, nevermind how expensive they are but the service is absolutely PATHETIC!

I need my Contract that ended on 03 May 2020 to be Cancelled IMMEDIATELY - I don't see howwww or whyyyy Vodacom is still debiting me???? What the hell????I want this Contract Cancelled and I want my Money refunded ASAP, I cannot believe how disgusting this service has been! wow!

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2020, 12:02
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team