EK
Eugene K

1 reviews | Active since Dec 2019

20 Jan 2021, 11:36

Pathetic service provider

Terrible service been trying to get hold of their cancelation department from December with no luck, they don't even have senior people to assist with the cancelation of a simple contract which can be picked up on my list of contracts.

0
Replies (1)
Vodacom
Vodacom's reply20 Jan 2021, 13:41
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team