Pathetic Service Provider

1.My May account showed R14,935.83 in data usage. Had to drive to Midrand in order to try and sort the problem. The itemised billing showed me that at the time of the usage I was in bed! I had to settle for R1,000.<br> 2.The June account showed R4,324.05 of data usage. At the end I had to settle for R300. 3.My cell phone was off line for three weeks during the period I was in contact with Vodacom to sort their mess. At the end of June I had a balance of 488 minutes. The 1st of August it was missing. I was told by a customer services agent that I was supposed to have taken a snap shot of the information on my cell phone. 4.For September and October I lost carry over minutes of 593. 5.My 3G card could not be used in the months of June, July, September and November. Each time I was told that my data was finished. And I never used it once in those months! 6.My itemised billing for November shows extra roaming fees from UK and Germany Vodacom for R345.12 in total. Never showed before on trips. Yes I was in those countries.7.Lastly. My November itemised billing shows a roaming fee of R26.31 for Lesotho. I drove to Ladybrand for the day. I never went through the border post