zG
zane G
1 reviews | Active since Sept 2019
26 Sept 2019, 10:48
Pathetic service provider
Its has been 2 yrs now that i have been complaining regarding the signal we have here Midrand President Park...Vodacom up to has done nothing to resolve this problem. O find it ridiculous as Vodaworld is in Midrand....
They are really providing pathetic servise to there customers...May they think they are to big now to be bothered with the little people that have been with them from the beginning when they where small just started and have been loyal .
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Sept 2019, 11:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Sept 2019, 11:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
02 Oct 2019, 15:52Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you have been contacted by our Networks Department and feedback has been provided.
Apologies for any inconvenience this may have caused.
Regards,
Consumer Website Team
Vodacom's reply02 Oct 2019, 15:52
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you have been contacted by our Networks Department and feedback has been provided.
Apologies for any inconvenience this may have caused.
Regards,
Consumer Website Team