TS
Thembelani S

1 reviews | Active since Apr 2019

30 Jun 2019, 11:54

Pathetic Service provider

Vodacom is too quick to Hand over your account into collection I am ****in irritated with Vodacom they so pathetic and useless they are the worse service provider

I curse the day I entered into agreement with Vodacom, I changed my banking details and I was in arrears with 1 month they decided to hand over my account, yet I tried to call them several times to update them with my new account but I would hold on the line till I run out of airtime

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Replies (1)
Vodacom
Vodacom's reply30 Jun 2019, 20:51
Official
 Dear Customer, 

Thank you for making us aware of your query. 

Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

***Please note*** Beware of phishing ****s. 

Vodacom will not contact you via WhatsApp to request your personal details 

Regards, Vodacom Consumer Website Team