DG
Damian G

1 reviews | Active since Apr 2018

02 Apr 2018, 21:16

PATHETIC SERVICE PROVIDER

HIGHLY ANNOYED. VODACOM IS AT IT AGAIN. ALMOST ALL THE TIME AIRTIME HAS BEEN LOADED ALONG WITH A DATA BUNDLE THE AIRTIME GETS USED BEFORE THE DATA BUNDLE CAN KICK IN AND TO MAKE MATTERS WORSE YOU CAN NEVER GET THROUGH TO A CONSULTANT TO TRY AND GET THE MATTER RECTIFIED. HOW DO YOU CONTINUE WITH A NETWORK PROVIDER THAT CONTINUES TO OVER PROMISE AND UNDER DELIVER TIME AND TIME AGAIN. WELL DONE VODACOM YOU TAKE THE AWARD FOR MOST UNHAPPY CUSTOMERS AND MOST PATHETIC SERVICE....

0
Replies (2)
Vodacom
Vodacom's reply03 Apr 2018, 06:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Apr 2018, 14:38
Official

Dear Damian

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ