Pathetic Service Provider

<p>its been two weeks since being promised by Vodacom that a consultant will contact me regarding my phone which is not working.</p> <p>i have been calling their call centre and keep on being sent pillar to post and having phone calls being dropped . This is the most pathetic service ever received from Vodacom.</p> <p> </p> <p>They keep on telling me that I need to speak to their outsourced department or contact a Vodacom shop</p> <p>The device I have is also no longer getting any 3G or 4G service which it use to initially in my area</p> <p> </p> <p>i just hope I can cancel my contract with them </p>