RM
Ross M
1 reviews | Active since Aug 2012
19 Jan 2021, 11:09
Pathetic service. Pathetic business
The last I heard from anyone in your Company was Thursday. It's now 5 days later and still nothing.
I'm done. Cancel this contract due to your company deviating from what I agreed to.
Your query has been escalated to one of our Solution Experts. Your ref number is: *** Visit www.vodacom.co.za/app from your phone. Thank you, Vodacom
Your query has been escalated to one of our Solution Experts. This was Thursday and nothing more. Services still suspended.
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Vodacom's replyOfficial
19 Jan 2021, 13:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jan 2021, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team