Pathetic service - online upgrade

<p>I upgraded my contact on the Vodacom Website on the 06.03.2017, the price for a Samsung S7 Edge was quoted as R199.00 per month on the Smart S + plan.<br /> I got a call from a Vodacom representative on the 07.03.2017, he advised that the price quoted was incorrect. I advised the guy to call back a little later as I was unable to talk at that time. </p> <p> </p> <p>It’s been 16 days and I still have not received a call or any feedback from Vodacom. I have tried on numerous occasions to call them and get transferred to people who are unable or not willing to assist.</p> <p>I have sent 3 emails to the ********** and have not received a single call back.</p> <p>I cannot believe that they are so busy, they cannot respond to an email even after their CEO was cc’d on the email.</p> <p> </p> <p>This is ridiculous.</p> <p> </p>