Pathetic Service once again at Vodacom

Awful service. Still waiting from previous complaint which was originally lodged on the 21st October. Every single consultant that I’ve spoken to promises to call back and not one has. Deon from Hello Peter promised on Monday to call me back with a waybill number for my new router as I had to renew my contract (says 3-5 days turn around and that was the 31st October, still waiting). I said I need it by Friday this week or I’ll have to cancel, he said I cannot cancel. Been 48hrs since I last spoke to someone, once again promised an update and once again no delivery on promises. I told him I knew he wouldn’t call back, he proved me right. Sick of Vodacom.