MS
Moehsina S
1 reviews | Active since Sept 2014
11 Dec 2020, 08:52
Pathetic service on upgrade
This has been an ongoing query.I did an upgrade,finally they collected the phone i didnt want but now they havent advised of the process to get a new phone and re look at my options of my contract.Ive been a loyal paying customer of vodacom for years.The service is pathetic really
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Vodacom's replyOfficial
11 Dec 2020, 11:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2020, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team