1 reviews | Active since Sept 2015
Pathetic service of Vodacom
<p>I am struggling for almost 4 years now to get Vodacom as far as to rectify my personal details and to forward me the correct Tax invoice. No e-mails, telephone calls, visits to Vodaworld in Midrand, a complaint on www.badservicesa.com or even a previous Hallo Peter complaint could solve my problem. I stopped counting how many times I've submitted my ID and marriage certificate but still up to today I still receive my Tax Invoice in my previous surname. My frustration is that the telephone is used for official purposes. To enable me to claim my allowance I have to submit a CORRECT original Tax invoice to my employer. Each and every month is a struggle because my personal details do not correspond with our system. Is there any way that I in my lifetime will have the pleasure of receiving the correct information?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
