1 reviews | Active since Sept 2018
Pathetic service of *********** personal.
My wife pre-booked online for her upgrade to the Samsung Galaxy Note 9 the middle of August, she was called from Vodacom and confirmed with me as contract holder for the upgrade. The device was then delivered by RAM without any of the accessories as listed on the promotion, it's been a week now that we are back and forth but getting nowhere with Vodacom, we get transferred from one department to another with no success! One consultant is saying one thing and another something ells, with the team leader saying completely something different, we getting nowhere???
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were contacted and assisted.
Regards
Consumer Website Team(
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were contacted and assisted.
Regards
Consumer Website Team(