SS
Shane S

1 reviews | Active since Nov 2018

13 Dec 2022, 15:47

pathetic service = no service 1 star rating to high

76% of 112000 reviews give 1 star ONLY because we don't have 0 to score with. Like so many others I'm still awaiting contact from Vodacom Fibre been disconnected twice once for 23 days then 3 days and now the whole process is repeating itself. Even Eskom is better than Vodacom !

0
Replies (1)
Vodacom
Vodacom's reply14 Dec 2022, 08:11
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team