Pathetic Service No Fiber Since 1 June and Ticket Closed without resolving- Day light *******

Where is the minus 10 Rating Still no fiber connection since 1 June 2024, the install and activation is supposed to have been done its been up and down, round and round, one person to the next! WITHOUT RESOLUTION when we call ticket is CLOSED! We are even on MTN LTE Home internet now as VODACOM is completely useless call and they say the ticket is closed and still no connection what is the point really. THEN MONTHEND THEY WILL TAKE A FULL MONTHS OF PREMUIM AND TO CANCEL IS WORSE OF A NIGHTMARE. Day light *******!