mM
mosman M

1 reviews | Active since Mar 2014

13 Dec 2016, 16:28

Pathetic service.....no feedback.....no follow up call.....

<p>Dear Vodacom!!!!</p> <p> </p> <p>this is my 2nd complaint in the last 2 weeks.......in my previous review i was told by Vodacom that a consultant would call me......I HAVE RECEIVED NO CALL TO THIS DATE!!!</p> <p>All i receive is automated messages which dont help in anyway.....</p> <p> </p> <p>Disgusted by the service received from you! </p> <p>Absolutley Pathetic.</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Dec 2016, 08:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team