Pathetic service: No feedback after 1.5 weeks

This is an email I send on 4 feb to The Grove (revised for characters): Still no feedback. <br> <br> I filled in papers on Friday 29 January to do application for a contract only on my sim. On Tuesday I emailed my papers to him. Tuesday (2 feb) afternoon at 17:00 I went to Vodacom, but Jerry already left. Another gentlemen helped me and said that Jerry hasn't even uploaded my files yet! He also stated that if Jerry do it the next morning (Wednesday morning), my contract will be activated by Wednesday afternoon.<br> <br> Today is Thursday (4 feb) and I had to phone the manager from the Grove for feedback. She took all my details and 20 minutes later Jerry phoned telling me that my salary do not show on my bank statements. First of all, how is this possible? END OF EMAIL.<br> <br> I send this email stating my disgust with Vodacom and Jerry. I attached screen shots with my salary on my bank details. On Friday 5 feb, I went to Menlyn Vodacom. I waited 1 hour, after which I complained at a guy with a black shirt. He was high on something, All the consultants was leaving and nobody was helping. The guy that was chatting and walking around for 1 hour helped me, but I still do not have a contract.