PATHETIC SERVICE - NO CONNECTION FOR OVER TOO WEEKS

Worst customer service experience i have received, i have been without internet for my fibre for over 2 weeks. on Phoning them everyday you get told different stories and everyone promises to call back no one bothers to do.

Even team leaders are not bothered by responding to a query.

They tell you they are escalating to the person that the call was initially allocated the query, they never get hold of a person and they never send it to the supervisor .

Pathetic stupid service , wasting my airtime everyday phoning them and i am not even using their network to call them.