DH
Dan H
1 reviews | Active since May 2020
22 Aug 2026, 18:07
Pathetic Service & Network as per Usual!
WiFi modem has switched off at least 12 to 15 times while trying to watch the rugby - have to reboot the modem, reconnect, and reload the site every time it happens, making it impossible to watch the rugby. We have been trying to organise a new modem from Vodacom for the last 2 to 3 months, NOTHING. Network is also slow, adding to the issues.
Also, still zero response, update or improvement since the 9 days without network that happened here recently.
Treated like second rate citizens, yet expected to pay full price.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
23 Aug 2026, 07:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Aug 2026, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
