NT
Nadine T
1 reviews | Active since Oct 2014
12 Oct 2020, 11:01
PATHETIC Service (more like NO service)!!!!!! CANCELLED 2 YEARS AGO STILL NOTHING HAS BEEN PROCESSED!!!!!!!!!!!!!!!!!!
Not sure HOW MANY TIMES Vodacom wants me to cancel my contract but I have had enough now!!! STOP deducting and stop phoning me! I haven't had a contract with Vodacom for almost 2 years but still you harass me for "monies owed". I DON'T owe you jack!!!! It is not my problem if your admin is non-existent or you pay people a salary but they dont do their jobs properly. I am done with the harassments and threats!!! CANCEL MY CONTRACT NOW BECASUE IM NOT GOING TO KEEP ON PAYING BECAUSE YOU AND YOUR STAFF ARE *********** AND HAVENT PROCESSED MY CANCELLATION FROM 2 YEARS AGO!
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Replies (1)Vodacom's replyOfficial
12 Oct 2020, 11:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Oct 2020, 11:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
