NT
Nadine T

1 reviews | Active since Oct 2014

12 Oct 2020, 11:01

PATHETIC Service (more like NO service)!!!!!! CANCELLED 2 YEARS AGO STILL NOTHING HAS BEEN PROCESSED!!!!!!!!!!!!!!!!!!

Not sure HOW MANY TIMES Vodacom wants me to cancel my contract but I have had enough now!!! STOP deducting and stop phoning me! I haven't had a contract with Vodacom for almost 2 years but still you harass me for "monies owed". I DON'T owe you jack!!!! It is not my problem if your admin is non-existent or you pay people a salary but they dont do their jobs properly. I am done with the harassments and threats!!! CANCEL MY CONTRACT NOW BECASUE IM NOT GOING TO KEEP ON PAYING BECAUSE YOU AND YOUR STAFF ARE *********** AND HAVENT PROCESSED MY CANCELLATION FROM 2 YEARS AGO!

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2020, 11:46
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team