JB
Jean B

1 reviews | Active since Sept 2014

03 Jun 2021, 08:17

Pathetic Service, Load Shedding = NO SIGNAL

So Vodacom's batteries were ****** out of the towers in the Delportshoop region more than a year ago..... great this is SA I get that but every single time there is load shedding there is no signal for hours on end not only the two hours of the load shedding. So top management is fulling their pockets to the brim and we can not get hold of our sickly family or phone for ambulances when needed, so I guess everybody in our area needs to sue Vodacom for pain and suffering, funeral costs and extra medical bills cause they are to *********** to replace the cell tower batteries and they can not tell me that the companies who share a tower can not pay for security to be there 24/7 bull****. GET YOUR ACT STRAIGHT VODA***

0
Replies (2)
Vodacom
Vodacom's reply03 Jun 2021, 08:24
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply03 Jun 2021, 10:18
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team