PATHETIC SERVICE & LIES

I've had contract with vodacom for the past 4years in Nov 2014 I sent in my blackberry 9320 for repairs due to the cursor & phone freezing everything else was perfect on the phone.When I received my phone the memory card slot was removed and the phone freezes by the camera which didn't happen before and the phone just reboots on its own.The phone had more problems after being repaired.I then sent it in again and now they say its water damage what ******** of an excuse!!! Now they return a phone that's in the worst possible condition with a screen that's damaged.This is unacceptable I DID NOT pay for a phone ONLY to have it damaged by *********** fools.I'm so highly frustrated of running back and fort,I'm very busy for this type nonsense.If my phone is not replaced in the GOOD condition that it was accepted at vodacom I will be taking it up further in every possible manner as this infringes on all my consumer rights especially when the phone was assessed for any visible damages and NONE were noted.How am I or anyone for that matter is suppose continue doing business when such ********* service is being practiced???