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Louis E
1 reviews | Active since Dec 2017
22 Jun 2021, 09:17
Pathetic service, liers and bull****ters
I get SMS's from Vodacom, stating that they have sent me a quotation for the cancellation of my fibre, but they do not send me the quotation, how stupid and pathetic can you be? As soon as I reach the end of my cell phone contract with Vodacom, I will move to another service provider with that as well. everywhere I go, I warn my friends and family against making us of Vodacom, using myself as an example. My family who stays 3 doors from me, initially app**** for fibre through Vodacom, they have been waiting months now for Vodacom to come to light and they have since decided not to use Vodacom. Slowly but surely the idiots working for Vodacom are working themselves out of a future through there pathetic service.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
22 Jun 2021, 10:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jun 2021, 10:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Louis E's updateReviewer Update
22 Jun 2021, 10:52Again just another bull**** reply!
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Louis E's update22 Jun 2021, 10:52
Reviewer Update
Again just another bull**** reply!
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Louis E's updateReviewer Update
22 Jun 2021, 14:15Again I had to phone Vodacom to again ask them where the email is they promised to send me, just to find out that the email address they used was the wrong one!! ***!!?? They have had my details on record and can find me easily enough when they want to send me bills, but they use an incorrect email address when I need something from them!! I believe it is still part of their delaying tactics to get me to use their **** service for longer, against my will, expecting to get paid for it, but I've got a surprise for them!! And by the way, I have not received the long-awaited email yet, even after I rectified my email address!!
LE
Louis E's update22 Jun 2021, 14:15
Reviewer Update
Again I had to phone Vodacom to again ask them where the email is they promised to send me, just to find out that the email address they used was the wrong one!! ***!!?? They have had my details on record and can find me easily enough when they want to send me bills, but they use an incorrect email address when I need something from them!! I believe it is still part of their delaying tactics to get me to use their **** service for longer, against my will, expecting to get paid for it, but I've got a surprise for them!! And by the way, I have not received the long-awaited email yet, even after I rectified my email address!!
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Louis E's updateReviewer Update
23 Jun 2021, 08:13I cannot describe the anger, resentment and frustration I am feeling towards Vodacom!! They just ignore my request to cancel my fibre, so I can move to a cheaper ISP. Their latest delaying tactic is to use the excuse that they used the wrong email address to send the cancellation quotation to, how absurd! I have cancelled my fibre on the 17th of May and was told it would take a month, although I did not have a contract with them. Well, a month and a week have passed and still they hold me hostage. I am not going to pay them for the time they held me hostage, that they can forget! I just wish I knew where to physically go to burn their place down!
LE
Louis E's update23 Jun 2021, 08:13
Reviewer Update
I cannot describe the anger, resentment and frustration I am feeling towards Vodacom!! They just ignore my request to cancel my fibre, so I can move to a cheaper ISP. Their latest delaying tactic is to use the excuse that they used the wrong email address to send the cancellation quotation to, how absurd! I have cancelled my fibre on the 17th of May and was told it would take a month, although I did not have a contract with them. Well, a month and a week have passed and still they hold me hostage. I am not going to pay them for the time they held me hostage, that they can forget! I just wish I knew where to physically go to burn their place down!
LE
Louis E's updateReviewer Update
23 Jun 2021, 08:49Another day and another week has gone by and still I am waiting for the bungling idiots at Vodacom to send me my cancellation Quotation! Every day I phone them and every day I have to correct my email address because Vodacom employs fools and idiots!
LE
Louis E's update23 Jun 2021, 08:49
Reviewer Update
Another day and another week has gone by and still I am waiting for the bungling idiots at Vodacom to send me my cancellation Quotation! Every day I phone them and every day I have to correct my email address because Vodacom employs fools and idiots!