1 reviews | Active since May 2015
Pathetic service, ***** and *****s
<p>I recently upgraded to a Huawei p9 with vodacom.</p> <p>A few things since then happened.</p> <p> </p> <p>The insurance I cancelled is not cancelled and I still need to pay it.</p> <p>The 1gig data bundle that I cancelled is still not canceled and I still need to pay it. (This seems to have been sorted since).</p> <p> </p> <p>No possible way of redeeming the R2000 Woolworth voucher that came with the phone. I also see that more and more users on Hellopeter is complaining about this (hence the *****s part in the title).</p> <p> </p> <p>And lastly and most importantly, I cannot phone. I get redirected to a pre-recorded message to say my account has been suspended. The consaltants cant help me and I swear if I hear the same *#&# again "have you tried removing the sim"...have you tried getting proper training from your company???????</p> <p> </p> <p>For your own sanity dont ever, ever, ever use this pathetic company!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
