DC
Dominique C

1 reviews | Active since Dec 2016

08 Dec 2016, 20:21

Pathetic Service Levels

<p>I am absolutely shocked at the level of service received from Vodacom on my recent enquiry regarding my debit order for my wifi contract. I have no answers just empty promises of returning my call and sending me a statement warrenting a debit order of close to R3000</p> <p>Any assistance in getting this resolved?????????</p>

0
Replies (2)
Vodacom
Vodacom's reply09 Dec 2016, 06:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

DC
Dominique C's update14 Dec 2016, 19:16
Reviewer Update

Still no assistance... Unbelievable!!!!!!!!!!!!!!!!