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Dani M
1 reviews | Active since Jul 2021
12 Jun 2025, 09:44
pathetic service - *****ing money from customers
absolutely pathetic. vodacom is very quick to send you a collections letter when you owe them money. when the account is paid they send you 0 communication. an account paid up and sitting on a credit balance for 2 years now they want to re-activate it and extend it for 2 years?! what freaken *******. been calling every week to have this matter resolved as i want the contract cancelled now its a problem and being given the run around.
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Vodacom's replyOfficial
12 Jun 2025, 10:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jun 2025, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Dani M's updateReviewer Update
12 Jun 2025, 13:36service is pathetic. been given the run around yet again and being held liable for 2 more years. Vodacom keeps the contract with their collections department and makes it the customers fault,
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Dani M's update12 Jun 2025, 13:36
Reviewer Update
service is pathetic. been given the run around yet again and being held liable for 2 more years. Vodacom keeps the contract with their collections department and makes it the customers fault,